Program 101: SURVIVING THE HIRING PROCESS: BE THE "GEM" EVERY PRACTICE WANTS TO HIRE

Brief description: You've done the hard work - graduated from school! Now what? How do you go about maximizing your chances of getting hired, with the best salary and benefits possible? Get a list of "do's" and "don't's" that will help you ensure YOU are the "gem" the practice just can't do without!

Info for Meeting Planners: If you are involved with the process of education for the dental industry, one of your primary goals is that your students leave school with not only the dental skills they need to find jobs, but with the interview and 'people' skills as well. All higher learning facilities are judged on many levels, including placement after graduation.

Jan's proven expertise in understanding and explaining the hiring process in the dental office means attendees at her courses leave with information that makes a real impact on their chances of getting hired quickly – and with the best office – once they leave school. They look good, you look good – and the DDS gets the 'gem' they have been looking for!

Suggested audiences: Dental colleges and students, career centers with dental programs

Program 102: FORENSIC HIRING: PUT APPLICANTS UNDER THE MICROSCOPE & END THE "MYSTERY OF THE REVOLVING DOOR"

Listen to a brief audio description of this course:

Brief description: Are you tired of a "revolving door" of employees coming and going? Making good hiring decisions is one of the most important jobs a dentist and dental managers have, yet they often 'fail', resulting in an endless turnover of employees that cost the practice time, money and stress. It doesn't have to be that way. Learn valuable skills that help put applicants under a forensic microscope and hire the right person the first time!

Info for Meeting Planners: Without question one of the main challenges any dental practice faces is finding and keeping the 'right' staff members. Many offices have a virtual 'revolving door' when it comes to staff, and the resulting cost -- in time, money and stress -- can be significant.

Jan has worked with hundreds of practices during her dental consulting career teaching the art of "forensic" hiring – of putting applicants through a detailed, step-by-step process that, once learned, helps turn off the revolving door once and for all.

Your attendees want and need this information, and will benefit from and enjoy Jan's entertaining yet informative teaching style. Even better, fewer "hit and miss" new employees means more money for attending your meeting!

Suggested audiences: Dentists and Practice Administrators / Office Managers

Program 103: SECRET WEAPONS TO GET PAID ON TIME – AND IN TOTAL – FOR TREATMENT

Brief description: Okay, pop quiz: a patient asks for a 'favor' with regard to the amount they owe your practice for completed treatment. What do you do?

A: Say yes, of course!
B: Say no, we never do that.
C: Say maybe, let me check with the doctor.
D: Refer to your internal credit guidelines, which have been developed and agreed by all.

You probably know the 'right' answer, but do you have agreed, written credit guidelines in your practice that you use and refer to? If not, this course will be one of the best investments you will ever make in the financial health of your practice.

Info for Meeting Planners: "I'm working harder and harder but don't seem to have any more money to show for it." This problem is common in the dental industry, and yet is also one of the easiest to "fix" once the root cause is identified and "dollars and sense" solutions are put into place. As a Meeting Planner you can help your DDS and Practice Manager attendees add thousands of dollars to their bottom line by offering them just a few hours with Jan to learn how to ensure patients pay on time and in full.

Suggested audiences: Dentists, Financial Coordinators, Practice Administrators / Office Managers

Program 104: HOW TO DISCOVER THE BURIED TREASURE HIDDEN IN YOUR PATIENT CHARTS

Brief description: How much treatment -- and therefore revenue -- "falls through the cracks" in your practice? You might be surprised at the answer for most dentists: a lot! Having a solid follow-up and follow-through system for needed treatment and treatment plans in place is vital to your practice's overall health and profitability, yet many offices leave the 'treasure' in their patient charts undiscovered... sometimes forever! Learn easy ways to make sure that doesn't happen to you!

Info for Meeting Planners: Your attendees are looking for information at your meetings that make a real and immediate impact on the health of their practice, whether it's related to personnel, patient, facility or financial issues. Showing doctors and PA's how to tap a source of 'buried treasure' in their practices will do just that. Jan will teach her audiences exactly how to find untapped revenue in their practice, and make an immediate impact on practice profitability and unfilled chair time. Participants will leave saying, "Thanks, Jan, I wish I'd heard this before!"

Suggested audiences: Dentists, Front Office Staff, Practice Administrators / Office Managers

Program 105: HOW TO KEEP YOUR SCHEDULE FULL & AVOID COSTLY NO-SHOWS

Brief description: Other than legitimate last minute issues, what causes patients to cancel without notice, or no-show altogether? What many practices don't understand is that it is often the absence of 'value' placed on the appointment by the patient, leading them to believe "It's no big deal, I can reschedule", or "They'll call me back if I really need the treatment."

The end result: frustration for you and your team, and costly holes in what probably started out as a full and profitable schedule.  Jan will discuss ways to decrease cancellations and no-shows that are available for you and your team to use starting today.

Info for Meeting Planners: Cancellations and no-shows are a constant source of frustration for many dental offices, not to mention lost revenue. Providing information that helps them minimize, if not completely end, this frustration is what offices are looking for. Using proven techniques combined with an informative and entertaining speaking style, Jan always ensure her audiences receive information and processes they can put to immediate use for immediate positive impact.

Suggested audiences: Dentists, Scheduling Coordinators, Practice Administrators / Office Managers