Dear Doctor,

Would you like to know more about how to uncover the unique capabilities of your team members?

Do you ever feel like there is a lot of talking going on in your office, but not much listening? Do you feel unable to cope with conflict? Would you like to reduce the stress and negativity that employee conflict causes in your practice?

If so you’re not alone. I have helped many practices with issues like these, and can offer the following consulting and training programs to you and your staff:

Integrated Performance Management (IPM)

IPM is a unique, candidate-to-job matching assessment. This web-based, user-friendly assessment quickly evaluates an applicant against a known composite profile for high achievers in the same type of position, ie hygienist, assistant, administrative coordinator. The benefit is an accelerated insight into evaluating job applicants with competencies and personality traits that are needed for job success.

DISC for Staff

This assessment will help your employees learn to better communicate with each other, and to better understand each others’ preferences and personality traits.

Workplace Motivators

Use this assessment to help you understand the values that drive your employees as individuals and team members. Knowing and using this information correctly will reduce turnover - and stress.

PIAV (Personal Interests, Attitudes & Values Version)
 
Understand the "why" behind many of your decisions and reactions. Use this information to better understand and interact with staff members - and patients!

Developing The Leader Within

Success in business is driven by people, and the degree of success achieved will ultimately depend on how successfully those people are led. There is an effective leader in all of us. Learning leadership skills and having the right 'tools' are keys to developing the art of leadership and enhancing your own leadership capabilities.

Practice Management Consulting Services

• Employment Law Compliance
• Practice Assessment and Analysis
• Take Control of Your Overhead
• The New Patient Interview
• Scheduling for Profit
• Effective Staff Development
• Employee Evaluation & Training
• Staff Acquisition and Retention
• New Employee Training

Systems Implementation Training Services

• Update/Upgrade Training
• Conversion Training
• Continuing Education
• Utilization of Advanced Features
  and Functions
• Clinical/Softchart Education
• Software Audit
• Basic Microsoft Word Merge
• Telephone Support

My commitment to my clients is to:

• Provide high-quality, customized staff development and continuing education that enables clients to achieve practice management goals.
• Provide training sessions that foster the development of doctors and staff members.
• Help clients reach their practice goals and get the most out of their staff and their systems.
• Offer continuing education sessions that provide opportunities to enhance management and computer skills.
• Establish a ‘treatment plan’ for maximizing our client office’s potential.
• Teach our clients how to incorporate and utilize system features to achieve optimum profitability and productivity while reducing stress in the workplace.

What clients have to say

Carol Warfield, MD, Lowenstein Professor of Anesthesia, Harvard Medical School

"Fran Pangakis has been consulting for my practice for 6 years,and I can’t imagine what we would do without her. She is the best thing that has ever happened to my practice, and my staff. She is an energetic, funny and knowledgeable presenter, and has a way of bringing about positive change even for those of us who might resist it at first."

Alan Marcus, DDS, Millbrae, CA

Read more about Fran's consulting and training services.