Doctor, is your practice as productive as it should be? If you would like to learn ways to work smarter, not harder, please keep reading. It is possible!
Comprehensive Practice Assessment
You may not think of yourself as the owner of a small business, but that’s exactly what you are. And if your business is like most, you’re dealing with a variety of stressful issues: staff turnover, a heavy workload, overhead concerns, just to name a few.
What is keeping the vision of your practice from becoming a reality? Do you need help becoming a manager or leader, not just a great clinical dentist? Whatever you need, I can help. I will work with you to review and analyze all your systems. Are they working? Are they effective?
I will work with you to develop a customized plan to help you achieve your goals, and implement the changes needed to help achieve these goals. You will work learn how to work with less and stress and make more profit! Together, we will:
Analyze profit and loss statements to determine the strengths and weaknesses in your practice.
Determine areas and ways to boost the net income of the practice.
Review your policy and procedure manual to determine if it is comprehensive enough to keep you in HR compliance – and out of personnel trouble.
Ensure your benefits meet both doctor and employee needs.
Assess staffing needs, compensation, and weigh each employee's value to the practice to create a win-win environment.
Determine the quality and quantity of your accounts receivable. (If you’re not collecting 98%+, you could do better!)
Assess treatment acceptance and verbal presentation.
Evaluate your practice for OSHA and HIPAA compliance.
Analyze production reports to determine types of services.
Perform a hygiene department income potential.
Analyze patient scheduling to determine it effective and productive.
Evaluate current equipment, and future equipment needs.
Assess your Associate or Employee Doctor's performance, and potential for growth.
Perform a marketplace analysis of fees charged. Factors to consider: overhead, what other dentists in your area charge, third party payer UCRs, what you think is fair and right, what it costs you to provide the care.
Evaluate these systems:
| Receivables/Payables |
Emergency Patients |
Patient Flow |
| Billing/Collections |
No-shows/Cancellations |
Payroll |
| Computer Systems |
Insurance Filing |
Recare/recall system |
| Disinfection/Sterilization |
Inventory Control |
Productive Scheduling |
| Financial Policy |
Marketing |
Treatment Planning |
| Front Desk Collections |
New Patient Exams |
Treatment Presentation |
| Teambuilding |
Customer Service |
Employer Compliance Manuals |
Speaking/Study Clubs
Amy is an experienced, entertaining and educational speaker, and a popular guest at meetings and study clubs. Her broad range of expertise in practice management, as well as her extensive background in training and development, make her well-qualified to address many of the issues at the forefront of the dental industry today.
One-on-One Staff Training
Few things matter more to the long-term success of a practice than the quality of training received by staff. Amy will work one-on-one with a new or experienced team member, associate or department, show them how to implement new systems, or improve existing ones.
Fee Balancing
Are you charging enough? Too much? Not enough? What about third-party UCRs? Do you know what it costs to provide care in your area? Amy will perform a marketplace analysis of fees charged, and work with you to implement a fair and balanced fee system.
Budgeting
Develop a break-even point (BEP) for your practice for the upcoming year so you are making pro-active rather than reactive decisions. Anticipate future budget needs and plan accordingly.
Teambuilding
Is conflict or lack of communication causing stress in your practice? Most doctors would answer ‘yes’ to that question, regardless of what a great team they have. Amy can work with your team, and you, to show you how to handle personality conflicts and communication issues with confidence. Make it fun to go to work again!
What Amy’s clients have to say
"Amy was extremely helpful in showing me how to develop and use a budget to achieve my goals. She taught me how to be proactive instead of reactive when developing my business. I no longer feel pressure when I’m looking at a new business expense such as equipment, technology or expansion. I know I can afford the improvements as I have planned for them."
Dr Stuart Corso, Danville, VT
"Amy Smith was an excellent investment for my practice. Through her expert guidance, my office became a productive and enthusiastic team. She helped us improve every system, and become an efficient and resourceful business with increasing profitability and realistic and achievable goals. I wholeheartedly recommend her to any dental office seeking to motivate and inspire their work force."
Dr. Michael Boschetti, Revere, MA
To schedule an in-office assessment, please call 508.697.7318 today.
"Your success is my specialty."
